Introduction
This Privacy Policy governs the manner in which Experience Ireland Golf & Travel collects, uses, maintains and discloses information collected from users (each, a “User”) of our website (“Site”). This privacy policy applies to the Site and all products and services offered by Experience Ireland Golf & Travel. In this policy, “we”, “us” and “our” refer to Experience Ireland Golf & Travel.
Contact
Experience Ireland Golf & Travel is located at Rockfield, Tralee Road, Killarney, Co Kerry, Ireland. Any queries can be posted to the above address or by email to info@experienceirelandgolfandtravel.com or phone: 00-353-64-6622830.
Personal Identification Information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, fill out a form, respond to a survey, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can choose to refuse to supply certain information, but they may not be able to take advantage of many of our features.
Non – personal identification information
We may collect non – personal identification information about Users whenever they interact with our Site. Non – personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers that are utilised and other similar information.
Purpose for collecting such information
Experience Ireland Golf & Travel may collect and use Users personal information for the following purposes, which you have provided us with consent to do so:
We may process data about your use of our website and services (“usage data”). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is from our analytics tracking system. This usage data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing is our legitimate interests, namely monitoring and improving our website and services and to offer you content tailored for your preferences.
We may process your account data (“account data”). The account data may include your name, postal address, delivery addresses, telephone number and email address. The account data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is our legitimate interests, mainly the proper administration of our website and business and the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
We may process your personal data that are provided in the course of the use of our services (“service data”). The service data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business and the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
We may process information obtained in any enquiry you submit to us regarding goods and/or services (“enquiry data”). The enquiry data may be processed for the purposes of offering, marketing and selling relevant goods and/or services to you. The legal basis for this processing is consent
We may process information relating to transactions, including purchases of goods and services that you enter into with us and/or through our website or other channels (“transaction data”). The transaction data may include your contact details, your card details and the transaction details. The transaction data may be processed for the purpose of supplying the purchased goods and services and keeping proper records of those transactions. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract and our legitimate interests, namely our interest in the proper administration of our website and business.
We may process information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters] (“notification data”). The notification data may be processed for the purposes of sending you the relevant notifications and/or newsletters. The legal basis for this processing is consent.
We may process information contained in or relating to any communication that you send to us (“correspondence data”). The correspondence data may include the communication content and metadata associated with the communication. Our website and applications will generate the metadata associated with communications made using the website contact forms. The correspondence data may be processed for the purposes of communicating with you and record-keeping. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business and communications with users.
We may process any of your personal data identified in this policy where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.
We may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
Retention Period
Personal data that we process for any purpose or purposes will be kept for as long as the User allows us to retain it and receive our newsletters.
We may retain your personal data as follows:
Name, address, email address, phone number, and transaction history will be retained for as long as your account remains active and open. If you close your account, your account will no longer be accessible to you and your personal data will be kept for a minimum period of 2 years after the year in which you cancel your account in order to permit normal business functions to be conducted. A normal business function is the auditing of financial data for example.
Users have the opportunity to opt out from receiving newsletters at any time. Our systems will delete the Users data after a year if our newsletters are not opened. Notwithstanding any of the other provisions of this, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or to protect your vital interests or the vital interests of another natural person.
My Golf Groups policy is to periodically review all data supplied and obtained and delete data which is no longer necessary.
Automated decision-making
We may use your personal data for the purposes of automated decision-making, this involves selecting content to display to you within our websites and applications.
This automated decision-making will involve using your transaction data, usage data and personal data to determine your content preferences and provide you with content that matches those preferences.
The significance and possible consequences of this automated decision-making are that you will be offered content that marches your observed and declared preferences and that you will receive emails and other notifications containing content that is closely aligned with your determined preferences.
Right to be informed
You have a right to receive fair processing information.
Updating, Verifying Personal Data
Experience Ireland Golf & Travel requires the need to store accurate, complete and up to date data. Users have the right to update or rectify their information. My Golf Group reserves the right to take such actions to ensure accuracy, including but not limited to contacting Users by email.
Right of access to your personal data
Under data protection legislation, you are legally entitled to find out what personal data we hold on you or to have data updated, amended or removed from our databases, please email info@experienceirelandgolfandtravel.com or you can contact us by phone on 00-353-64-6622830. Any such data subject requests which are deemed to be excessive or unfounded may be subject to the prescribed fee or denied. We will comply with your data request within 30 days.
Right of erasure to your personal data
You have the right to erase their personal data in several circumstances, these include:
– Withdrawing consent
– If the user’s personal data is to be deleted to comply with a legal obligation
– The personal data was processed unlawfully
– Where the user’s personal data is no longer necessary in regards to the purpose in which it was collected for
– Where the user objects to the processing and there is no requirement to continue processing
Right to restrict processing
You have the right suppress or block the processing of personal data.
Right to object
You have the right to object to the following:
– Processing which is based on legitimate interests or the performance of a task in the public interest / exercise of official authority
– Direct marketing
Right to data portability
You have the right to obtain their data and reuse it for their own purposes across different services.
Right in relation to automated decision making and profiling
You have the right not to be subject to a decision when:
– It produces a legal effect or something similar significant effect on the data subject
– It is based on automated processing
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Electronic newsletters
If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.
Cookies:
Our websites and mobile applications may use technology called “cookies.” A cookie is a small text file that is placed on your hard disk by a server. Cookies allow our websites and mobile applications to respond to you as an individual. The website or mobile application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies or receive a warning before a cookie is stored if you prefer. Please refer to your Internet browser’s instructions or help screen to learn more about these functions and to specify your cookie preferences.
If you choose to decline cookies, you may not be able to fully experience the interactive features of our website.
Advertising
Ads appearing on our site may be delivered to Users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile non-personal identification information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This privacy policy does not cover the use of cookies by any advertisers.
Google AdSense
Some of the ads may be served by Google. Google’s use of the DART cookie enables it to serve ads to Users based on their visit to our Site and other sites on the Internet. DART uses “non personally identifiable information” and does NOT track personal information about you, such as your name, email address, physical address, etc. You may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy at http://www.google.com/privacy_ads.html
Changes to this privacy policy
Experience Ireland Golf & Travel has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site, revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Updated 25th May 2018
